{ "fields": [{"id":"_id","type":"int"},{"id":"Ref No","type":"numeric"},{"id":"RP","type":"text"},{"id":"Scheme","type":"text"},{"id":"Tenure","type":"text"},{"id":"Type","type":"text"},{"id":"Bed","type":"numeric"},{"id":"Residents","type":"text"},{"id":"DHC","type":"text"},{"id":"Transfer","type":"text"},{"id":"H2BSW","type":"text"},{"id":"Other","type":"text"},{"id":"If you answered Other","type":"text"},{"id":"How did you apply - tell us more","type":"text"},{"id":"Enough Info?","type":"text"},{"id":"Useful Info?","type":"text"},{"id":"RP Service","type":"text"},{"id":"Rp Service Comments","type":"text"},{"id":"Well Designed","type":"text"},{"id":"Storage Space","type":"text"},{"id":"Struggle to store?","type":"text"},{"id":"Layout","type":"text"},{"id":"Kitchen Style","type":"text"},{"id":"Prefered Kitchen","type":"text"},{"id":"Noise?","type":"text"},{"id":"What Noise?","type":"text"},{"id":"Shared Areas","type":"text"},{"id":"Shared Area comments","type":"text"},{"id":"Like Most?","type":"text"},{"id":"Like least?","type":"text"},{"id":"Financial Support?","type":"text"},{"id":"Finance Support?","type":"text"},{"id":"Affordable?","type":"text"},{"id":"Affordable Comment?","type":"text"},{"id":"Energy Bills","type":"text"},{"id":"Energy","type":"text"},{"id":"Car?","type":"text"},{"id":"Parking?","type":"text"},{"id":"ViParking?","type":"text"},{"id":"Parking comments","type":"text"},{"id":"No. Cars","type":"numeric"},{"id":"Safe Home?","type":"text"},{"id":"TUM Safe Home","type":"text"},{"id":"Safe Outside?","type":"text"},{"id":"TUM Safe Out","type":"text"},{"id":"Home Attractive?","type":"text"},{"id":"Home Attractiveness comment","type":"text"},{"id":"Street Attractive?","type":"text"},{"id":"Street Attractiveness comment","type":"text"},{"id":"Shops","type":"text"},{"id":"Schools","type":"text"},{"id":"Parks","type":"text"},{"id":"Community","type":"text"},{"id":"Health","type":"text"},{"id":"Public Transport","type":"text"},{"id":"1","type":"text"},{"id":"2","type":"text"},{"id":"3","type":"text"},{"id":"4","type":"text"},{"id":"5","type":"text"},{"id":"6","type":"text"},{"id":"7","type":"text"},{"id":"8","type":"text"},{"id":"9","type":"text"},{"id":"10","type":"text"},{"id":"11","type":"text"},{"id":"12","type":"text"},{"id":"Disability","type":"text"},{"id":"Have adaptions been made","type":"text"},{"id":"Happy with Adaptions","type":"text"},{"id":"Adaptations","type":"text"},{"id":"Overall satisfaction","type":"text"},{"id":"Comments","type":"text"},{"id":"Age","type":"text"},{"id":"Gender","type":"text"}], "records": [ [1,245,"Westward","273 Tavistock","Rented","House",3,"No answer","Good","","","","","Need a larger property","Yes","","Good","","No","Satisfied","","Dissatisfied","Separate Kitchen","Kitchen / Diner","Yes","Noise from the main road (Tavistock Road)","Yes","","The storage space and the location","The size of the kitchen and bedroom","No","","No","£633 PCM is expensive for a social house.","Cheaper","Because of solar panels.","Yes","Yes","Yes","",2,"Yes","","Yes","","Yes","","Yes","","Good","Good","Good","Good","Very Good","Good","Size of home","Appearance of scheme / home","Facilities in home","Layout of home","Amount of storage space","Feeling safe","Sound insulation","Defect / repair service","Local area","front / back gardens","Layout of estate","Other","No","","","","Dissatisfied","The kitchen size is the main issue in the house. It is a bit narrow and the space can only just fit two people. I would recommend a kitchen diner for future accommodation.","26-50","Female"], [2,249,"Westward","273 Tavistock","Shared Ownership","House",2,"No answer","","","","Very Good","Westward Housing","To become a home owner","No","It would have been useful to see plans and have room sizes","Good","","Yes","Satisfied","","Satisfied","","","No","","Yes","","The size","Nothing","No","","No","","No difference","","Yes","Yes","No","",1,"Yes","","Yes","","Yes","","Yes","Although someone has dumped a wardrobe and carpet in our bay.","Good","Good","Good","Good","Good","Good","Appearance of scheme / home","Feeling safe","Size of home","Sound insulation","Local area","Layout of estate","Amount of storage space","front / back gardens","Layout of home","Facilities in home","Defect / repair service","Other","No","","","","Satisfied","","26-50","Male"], [3,251,"Westward","273 Tavistock","Shared Ownership","House",2,"1","","","","OK","","Asked to leave by family or friends","No","More in-depth information on shared ownership. Information on design and construction of home (My home is designed as a 'home for life' which I have subsequently discovered)","OK","Issues with the property are reported to the Housing Association who inform the builder but one one checks the work is satisfactorily completed from the Housing Association.","Yes","Satisfied","","Satisfied","Separate Kitchen","Seperate Kitchen","No","Not often, but traffic noise is an issue.","Yes","","Good sound insulation and quiet neighbours. Good size for my needs and good location.","Frustrated with the finish of the property and the easily avoidable snags.","No","","Yes","Only affordable through Shared Ownership scheme.","Cheaper","Solar panels, better insulation and efficient appliances / boiler","Yes","Yes","No","Some households require more than one parking space which restricts the use of free visitor spaces.",1,"Yes","","Yes","","Yes","","Yes","","Good","N/A","OK","Good","OK","Good","Feeling safe","Sound insulation","Facilities in home","Defect / repair service","front / back gardens","Appearance of scheme / home","Layout of home","Size of home","Amount of storage space","Layout of estate","Local area","Other","No","","","","Neutral","","26-50","Male"], [4,254,"Westward","273 Tavistock","Shared Ownership","House",3,"No answer","","","Good","","","Other","Yes","","Good","","Yes","Dissatisfied","Christmas decorations / suit cases etc.","Satisfied","Separate Kitchen","Kitchen / Diner","No","","Yes","","The location and Size","A bigger garden would be nice","No","","Yes","","More expensive","Larger property than I had before.","Yes","Yes","No","",2,"Yes","","Yes","","Yes","","Yes","","Good","Good","OK","Good","Very Good","Very Good","Feeling safe","Size of home","front / back gardens","Facilities in home","Layout of home","Appearance of scheme / home","Amount of storage space","Local area","Layout of estate","Defect / repair service","Sound insulation","Other","No","","","","Satisfied","","26-50","Female"], [5,255,"Westward","273 Tavistock","Shared Ownership","House",3,"No answer","","","Good","","","Need a larger property","Yes","","Good","","Yes","Satisfied","The kitchen is a bit on the small size. As is that bathroom.","Satisfied","Separate Kitchen","","No","","Yes","","Allocated parking directly outside, very quiet, seems to be energy efficient.","Kitchen and bathroom sizes.","No","","Yes","","No difference","","Yes","Yes","No","Homeowners with allocated parking tend not to use them and park on the pavement directly outside of their doors.",2,"Yes","","Yes","","Yes","Although not 100% sure on the blue and purple cladding.","Yes","","Very Good","Good","Good","Very Good","Good","Very Good","","","","","","","","","","","","","No","","","","Satisfied","","26-50","Male"], [6,100,"Aster","Astor Centre","Rented","Flat",2,"No answer","Very Good","","","","","Asked to leave by family or friends","Yes","","Very Good","","Yes","Very satisfied","","Very satisfied","Kitchen Diner","","No","","Yes","","The best thing about my home is the beautiful view. I also love that I have a lot of space.","I least like the storage downstairs for the bins.","Yes","Housing benefit","No","","Much more expensive","I have another child now so I tend to be doing a lot more washing!","Yes","Yes","Yes","",1,"Yes","","Yes","","Yes","","Yes","","Very Good","Very Good","Very Good","Good","Very Good","Very Good","Feeling safe","Size of home","Facilities in home","Amount of storage space","Defect / repair service","Appearance of scheme / home","Layout of home","Local area","Sound insulation","Layout of estate","front / back gardens","Other","No","","","","Very Satisfied","My flat is a new build and I am so happy with it. It has so much space for me and my 2 children. It looks modern, fresh and the view is amazing. The first time I saw my flat after it was built, I cried with happiness to think how lucky me and my children are. I am very grateful.","19-25","Female"], [7,104,"Aster","Astor Centre","Rented","Flat",1,"1","Very Good","","","","","Downsizing to smaller property","Yes","","Very Good","","Yes","Dissatisfied","Laundry items: Ironing board, mop/bucket, clothes airier etc.","Satisfied","Kitchen Diner","Seperate Kitchen","No","","Yes","","Privacy the view and the security","Small living area","No","","Yes","","No difference","Difficult to assess until I have lived here longer.","Yes","Yes","Yes","",1,"Yes","","Yes","","Yes","","Yes","","Poor","N/A","Very Good","OK","Good","Good","Local area","Facilities in home","Defect / repair service","Sound insulation","Layout of estate","Layout of home","Feeling safe","Appearance of scheme / home","Amount of storage space","Size of home","front / back gardens","Other","No","","","","Very Satisfied","","51-65","Female"], [8,3,"Tamar","Cromwell Road","Rented","House",3,"3","Very Good","","","","","Downsizing to smaller property","Yes","","Very Good","","Yes","Satisfied","","Very satisfied","Kitchen Diner","Kitchen / Diner","Yes","Doors being slammed shut. Taxi's waiting out the front and back with engines running late at night. Waiting for calls, not people to come out.","Yes","","The large kitchen / diner","No opening windows in kitchen / diner, just French doors.","No","","Yes","","Much cheaper","Solar panels on roof and water on meter.","No","Yes","No","One parking space at back of house and working garage just down from us. Parking at the front is nigh impossible due to most houses in street turned into flats.",null,"Yes","","Yes","It is fine during the day but at night there always seems to be men just hanging around","Yes","","No","But a lot of the housing are being renovated before they are turned into flats.","Very Good","Very Good","Very Good","Very Good","Very Good","Very Good","Layout of home","Facilities in home","Defect / repair service","Size of home","Sound insulation","Feeling safe","Amount of storage space","front / back gardens","Appearance of scheme / home","Local area","Layout of estate","Other","Yes","Not yet needed","","","Very Satisfied","","51-65","Female"], [9,292,"Affinity Sutton","Dawson Close Site","Rented","",null,"No answer","Very Good","","","","","Downsizing to smaller property","Yes","","Very Good","","Yes","Dissatisfied","Clothing, bedding, personal affects","Satisfied","","","Yes","We can hear others talking, their TVs and people coming and going.","Yes","","The layout.","The Intercom - Service has no privacy button so if you are ill, people can still buzz you and the main entrance dock doesn't have electricity currently you have to use a key and door's are very heavy.","No","","Yes","","Cheaper","Solar panels and the flat is built to be more energy efficient.","Yes","Yes","Yes","There should be marked out parking for residents and visitors.",2,"Yes","","Yes","Yes, it's very well lit.","Yes","","Yes","","Very Good","Very Good","Good","Good","Very Good","OK","Feeling safe","Size of home","Facilities in home","Layout of home","Local area","Layout of estate","Defect / repair service","Appearance of scheme / home","Amount of storage space","Sound insulation","Other","","Yes","None have been made but my husband had a wet room in our last house and needs one now","","","Very Satisfied","The apartment block needs easy entry for the main door as we have to use a key and seeing my husband has hand and leg problems he finds it very difficult. And like I said above, he needs a wet room. When we viewed the property looking at the bath it looked normal but the level of the bath to the floor is very high and very hard for my husband to get in and out for a shower this means he cannot keep his self clean as I need to be home to shower him.","51-65","Female"], [10,293,"Affinity Sutton","Dawson Close Site","Rented","Flat",1,"No answer","Very Good","","","","","Downsizing to smaller property","Yes","","Very Good","","Yes","Very satisfied","","Very satisfied","","","No","","Yes","","","","Yes","Housing benefit","Yes","","","","No","","","",null,"Yes","","Yes","","Yes","","Yes","","Very Good","N/A","N/A","N/A","Very Good","Very Good","","","","","","","","","","","","","Yes","","","","Very Satisfied","","",""], [11,295,"Affinity Sutton","Dawson Close Site","Rented","Flat",1,"No answer","Very Good","","","","","Downsizing to smaller property","Yes","","Very Good","","Yes","Satisfied","","Very satisfied","Kitchen Diner","","No","","Yes","","Warm and very quiet","","No","","Yes","","Cheaper","Solar panels","No","","Yes","",null,"Yes","","Yes","","Yes","","Yes","","Good","N/A","N/A","Good","Good","Good","Facilities in home","Sound insulation","Layout of home","Feeling safe","Size of home","Appearance of scheme / home","Amount of storage space","Local area","Layout of estate","front / back gardens","Defect / repair service","Other","No","","","","Very Satisfied","","76 or over","Male"], [12,306,"Affinity Sutton","Dawson Close Site","Rented","Flat",1,"1","Very Good","","","","","Previous property unsuitable due to ill health / disability","Yes","","Very Good","","Yes","Dissatisfied","Not enough storage space","Very satisfied","Kitchen Diner","Kitchen / Diner","Yes","The neighbours at No. 21 - The police are there frequently.","Yes","","Convenience of layout","Noisy neighbours and car parking issues.","Yes","Housing benefit","Yes","","Cheaper","Smaller property","Yes","No","No","People from other households in other blocks constantly use our car parking spaces",1,"Yes","Feel safe as majority of neighbours look out for each other - Just concerned with tenants at No. 21","Yes","Very quiet and small estate","Yes","","Yes","","OK","OK","OK","OK","Poor","OK","","","","","","","","","","","","","Yes","Awaiting decision on bathroom adaptations for shower room (remove bath)","","To be decided","Very Satisfied","","51-65","Female"], [13,307,"Affinity Sutton","Dawson Close Site","Rented","Flat",1,"1","Very Good","","","","","Previous property unsuitable due to ill health / disability","Yes","","Very Good","They were very helpful and supportive and still are.","Yes","Very satisfied","","Very satisfied","Kitchen Diner","Seperate Kitchen","Yes","Noisy neighbours. Have the police over every other day.","Yes","","I moved from a bedsit to this new flat. It's helped me cope with my anxiety and confidence issues, managing my bills","Nothing about the house, just the noisy neighbour.","Yes","Hosuing benefit","Yes","The rent is good and my benefits cover it.","More expensive","because I use it to live, all bills included.","No","Yes","Yes","",null,"Yes","I didn't at the start but since I moved in my anxiety has decreased.","Yes","","Yes","My sister came down from Scotland to visit, she thought I'd won the lottery.","Yes","","Good","Good","OK","OK","Good","Very Good","","","","","","","","","","","","","Yes","none needed","","","Very Satisfied","I moved from a bedsit to this new flat. When I first viewed the flat I was in a state of disbelief that I was being offered this flat because of the quality of the rebuild is brilliant. I've been here since January 2015 and my confidence and anxiety has gone down a lot because of having my own place, plus it helps me to keep control of money which I thought I would never be able to cope with. It's been ne of the biggest achievements of my life - I've come from being an alcoholic in a bedsit to this amazing flat, getting diplomas in woodwork and painting and decorating. It has changed my life!","26-50","Male"], [14,308,"Affinity Sutton","Dawson Close Site","Rented","Flat",1,"1","Good","","","","","Downsizing to smaller property","Yes","","Good","","Yes","Neither","","Satisfied","Kitchen Diner","","No","","Yes","","","","Yes","Housing benefit","Yes","","No difference","","No","Yes","Yes","",null,"Yes","","Yes","","Yes","","Yes","","Good","Good","OK","Good","Good","Good","Facilities in home","Sound insulation","Amount of storage space","Defect / repair service","Layout of home","Feeling safe","Size of home","Appearance of scheme / home","front / back gardens","Layout of estate","Local area","Other","No","","","","Satisfied","","26-50","Female"], [15,310,"Affinity Sutton","Dawson Close Site","Rented","Flat",1,"1","","Very Good","","","","Downsizing to smaller property","Yes","","Very Good","","Yes","Very satisfied","","Very satisfied","Kitchen Diner","Kitchen / Diner","No","","Yes","","It is modern and in a quiet area","N/A","No","","Yes","","Cheaper","","No","","","",null,"Yes","","Yes","","Yes","","Yes","","Very Good","Very Good","Very Good","Very Good","Very Good","Very Good","Local area","Appearance of scheme / home","Size of home","Layout of estate","front / back gardens","Layout of home","Facilities in home","Defect / repair service","Feeling safe","Amount of storage space","Sound insulation","Other","No","","","","Very Satisfied","","51-65","Female"], [16,313,"Affinity Sutton","Dawson Close Site","Rented","House",3,"No answer","Good","","","","","Need a larger property","Yes","","OK","Long response times. Jobs signed off but not finished.","Yes","Very dissatisfied","Rooms are tiny and there is next to nothing in the way of storage.","Satisfied","Kitchen Diner","Kitchen / Diner","Yes","You can hear everything from outside.","Yes","","The kitchen / diner","Small living room and tiny bedrooms as well as having no loft.","No","","No","Cheaper compared to privately rented but still wouldn't consider this affordable.","Cheaper","","Yes","Yes","No","The spaces are not numbered and it's sometimes difficult to get a space.",1,"Yes","","No","There is some concern about a particular neighbour...","Yes","","Yes","","","","","","","","Size of home","Defect / repair service","Sound insulation","Feeling safe","front / back gardens","Appearance of scheme / home","Amount of storage space","Layout of home","Facilities in home","Layout of estate","Local area","Other","No","","","","Neutral","The walls are cracked already. The floor has been lifted and the back garden has holes by the wall in the ground and visible foundations.","26-50","Female"], [17,317,"Affinity Sutton","Dawson Close Site","Rented","Flat",2,"2","Good","","","","Good support provided throughout 'Homeless' situation. However would benefit from more financial / procedural information initially.","Asked to leave by family or friends","Yes","","Good","Repairs have been delayed, however I do not believe this to be directly at fault of the landlord due to the property being new.","Yes","Satisfied","Design of property is good however child's room is right next to the entrance which can be noisy and the window (which can be opened from the outside) is right on the pathway outside.","Satisfied","Separate Kitchen","Kitchen / Diner","Yes","Noise from main entrance and from tenant upstairs","Yes","","I am very grateful for the fact that I am ground floor and I have a garden and shed for my little girl to have outside space.","Daughters room right next to communal entrance (window opens out on to pathway) ideally patio door to have opened out to the rear for more privacy. However the property is still lovely.","Yes","Housing benefit","Yes","","Cheaper","Very good insulation in property however very hot in the summer but adequate in winter.","Yes","Yes","No","",1,"Yes","However various visitors to other tenant who appear intimidating (Drug users?) Therefor feel a little unsafe at times.","Yes","Other than as stated above","Yes","","Yes","","Very Good","Good","OK","OK","Good","Good","Feeling safe","Layout of home","Size of home","Sound insulation","front / back gardens","Amount of storage space","Defect / repair service","Local area","Facilities in home","Appearance of scheme / home","Layout of estate","Other","No","","","","Satisfied","","26-50","Female"], [18,270,"Westward","Hellermans","Rented","House",4,"4","Very Good","","","","Everyone was very helpful.","Need a larger property","Yes","","Good","","Yes","Satisfied","","Very satisfied","","","No","","Yes","But due to an older gent kids tend to play outside not on the communual grass area.1","It's not hard to heat the home","Light switch on outside of the bathroom and the lock all broke within the first few months.","Yes","Housing benefit","Yes","So So. But as it's meant to be affordable I thought that the rent given in the first instance would have remained for at least the first few years before any increase.","No difference","","No","Yes","Yes","",null,"Yes","","Yes","","Yes","","Yes","","Very Good","Very Good","Very Good","Good","Good","Very Good","Feeling safe","Sound insulation","Local area","Facilities in home","Defect / repair service","Layout of home","front / back gardens","Amount of storage space","Size of home","Layout of estate","Appearance of scheme / home","Other","No","","","","Very Satisfied","","26-50","Female"], [19,271,"Westward","Hellermans","Shared Ownership","",null,"2","","","Good","","","To become a home owner","Yes","","Good","","Yes","Satisfied","","Satisfied","Separate Kitchen","Kitchen / Diner","No","","Yes","","The garden and the fact that we are now home owners.","The kitchen is too small.","No","","Yes","","No difference","","Yes","Yes","Yes","Although some of the people who own their houses outright use the visitor spaces to save their own spaces for their family and friends who visit.",1,"Yes","","Yes","","Yes","","Yes","","OK","OK","Good","Good","Good","Very Good","Local area","front / back gardens","Feeling safe","Size of home","Sound insulation","Amount of storage space","Layout of home","Facilities in home","Defect / repair service","Appearance of scheme / home","Layout of estate","Other","No","","","","Satisfied","","26-50","Female"], [20,136,"Spectrum","Hooe Lake","Rented","House",2,"2","","","","","Mutual exchange","Other","Yes","","Very Good","","Yes","Very dissatisfied","","Very satisfied","Kitchen Diner","Kitchen / Diner","Yes","The house is not very soundproof - Can often hear the neighbours through the walls","Yes","","The area, having our own drive and the open plan style","Nothing","No","","Yes","","More expensive","","Yes","Yes","Yes","",1,"Yes","","Yes","","Yes","","Yes","","Very Good","Very Good","Very Good","Very Good","Very Good","Very Good","Layout of home","Feeling safe","Local area","Amount of storage space","Size of home","Appearance of scheme / home","Layout of estate","front / back gardens","Facilities in home","Sound insulation","Defect / repair service","Other","No","","","","Very Satisfied","","26-50","Female"], [21,140,"Spectrum","Hooe Lake","Shared Ownership","House",3,"No answer","","","","Very Good","Spectrum","To become a home owner","Yes","","Very Good","","Yes","Satisfied","","Satisfied","Kitchen Diner","Kitchen / Diner","No","","Yes","","Everything","Nothing as yet","No","","Yes","","Cheaper","Better insulation","Yes","Yes","Yes","",2,"Yes","","Yes","","Yes","","Yes","","Good","Very Good","Very Good","Very Good","Very Good","Very Good","Feeling safe","Layout of home","Size of home","Amount of storage space","Facilities in home","Local area","Appearance of scheme / home","Sound insulation","Layout of estate","front / back gardens","Defect / repair service","Other","No","","Yes","N/A","Very Satisfied","","26-50","Male"], [22,141,"Spectrum","Hooe Lake","Shared Ownership","House",null,"3","Very Good","","","","","To become a home owner","Yes","","Good","","Yes","Very satisfied","","Satisfied","Kitchen Diner","Seperate Kitchen","No","","Yes","","I have a large garden for my two children and I have very little to no maintenance on the property","If I had to find something I didn't like about the property it would be that the garden is on a very small gradient and gets waterlogged in the rain.","No","","Yes","","No difference","I was previously living with parents and so don't have anything to compare to. I am also now on pre-pay meters so only use what I can afford.","Yes","Yes","Yes","",1,"Yes","","Yes","","Yes","","No","It did and the majority of it still does, however there are a few houses which seem to be badly maintained by the tenants on the entrance to the site.","Good","Very Good","Good","Good","Good","Very Good","Local area","front / back gardens","Feeling safe","Amount of storage space","Layout of home","Facilities in home","Layout of estate","Appearance of scheme / home","Size of home","Defect / repair service","Sound insulation","Other","No","","","","Satisfied","Overall I am very satisfied with my new home. I have an on-going problem with two damp areas however, which I am having looked into.","26-50","Female"], [23,157,"DCH","Ker Street Ph4","Rented","House",3,"4","OK","","","","","Need a larger property","Yes","","Very Poor","","No","Satisfied","","Satisfied","Separate Kitchen","Open Plan Style","Yes","The wind noise from poor positioning of window.","Yes","","The space","Poorly designed windows and our hallway is really cold. We had workmen in to repair but it is still cold","No","","No","","Much more expensive","As the house is so cold because of the cold hallway and poorly designed windows we have to have the heating on more.","Yes","Yes","No","",1,"Yes","","Yes","","No","The paintwork is starting to look horrible as it is starting to stain.","No","Bins go everywhere. Owners need to store them in their gardens.","Very Good","Very Good","Very Good","Very Good","Very Good","Very Good","Local area","Layout of estate","front / back gardens","Layout of home","Feeling safe","Amount of storage space","Size of home","Sound insulation","Appearance of scheme / home","Facilities in home","Defect / repair service","Other","No","","","","Dissatisfied","The response from DCH is not very good as I have to keep ringing them up to see about our defects situation.","26-50","Male"], [24,158,"DCH","Ker Street Ph4","Rented","House",2,"3","Very Good","","","","","","Yes","","OK","Repairs take months before they are even assessed, let alone actually completed.","Yes","Neither","Storage space isn't too bad although it could be better!","Very satisfied","Kitchen Diner","","Yes","Lynher house - Youthes and dogs + Boxing club at night.","No","Boxing club use our on street parking which caused problems for residents. Someone even drove into the side of my house trying to get out of the car park because of all the extra parked cars.","It modern and open plan downstairs with a downstairs WC too.","The structure - Walls are plaster board and don't hold the weight of a child's safety gate.","Yes","Housing benefit","Yes","","More expensive","Our gas bill is more expensive and the windows are quite draughty","Yes","No","No","Designated parking bays or a residents permit only are what's required here.",1,"Yes","","Yes","","Yes","","Yes","","Good","Very Good","Very Good","Good","Good","Very Good","Local area","Facilities in home","Defect / repair service","Feeling safe","Layout of home","Layout of estate","Sound insulation","Size of home","Amount of storage space","Appearance of scheme / home","front / back gardens","Other","Yes","","","","Neutral","","19-25","Female"], [25,145,"DCH","Ker Street Ph4","Shared Ownership","House",2,"3","OK","",""," ","They were hard to contact. Also, there was a mistake on the offer we were held to ransom at the last hurdle","To become a home owner","Yes","","OK","They're still very hard to contact, phones not answered etc.","No","Dissatisfied","A pram / buggy or anything large. The cupboard door could have made better use of space. It's now useless.","Satisfied","Kitchen Diner","Kitchen / Diner","Yes","The dog next door.","No","Car park is often blocked by cars. Next doors house has been damaged due to this.","It's ours, it's warm and we have good neighbours","Parking - people blocking access to car parking space I have paid for.","No","","Yes","","Cheaper","Good insulation and zone controlled heating.","Yes","Yes","No","Lines - No parking by access to private car park - This is a very upsetting issue: being pregnant I get very stressed about not being about to get car to hospital due to people blocking the car park.",1,"Yes","","Yes","","No","We've been here less than 18 months and the white paint on our house has gone green.","No","No street signs and ALL houses now have green mould on paintwork.","Very Good","Very Good","Very Good","Very Good","Very Good","Very Good","Feeling safe","Local area","Facilities in home","Layout of home","Amount of storage space","Size of home","Sound insulation","front / back gardens","Appearance of scheme / home","Layout of estate","Defect / repair service","Other","No","","","","Satisfied","","26-50","Female"], [26,146,"DCH","Ker Street Ph4","Shared Ownership","House",2,"2","","","Good","","","To become a home owner","Yes","","OK","Poor helpdesk - when reporting issues. Also PCC road signage is poor and keeps getting damaged, then parcels don't get delivered as curriers can't find the house.","Yes","Dissatisfied","Coats, clothes - Bedroom is far too small. No room for curtain poles","Satisfied","Kitchen Diner","Seperate Kitchen","Yes","Residents of adjacent PCH tower block / boxing club","No","Communal rear path to garden - repeated damage to lock on gate - Either unsecure or can't open it = struggle putting bins out.","Clean, well equip kitchen, large garden, location - near city.","Corners cut in construction - outside tap located on front of property which suffers from damage and it's hard to use.","No","","Yes","","Cheaper","","Yes","Yes","No","",2,"No","Disturbances occur frequently occur outside.","No","Disturbances occur frequently occur outside.","No","","No","","Good","Good","Good","Good","Good","Good","","","","","","","","","","","","","No","","","","Satisfied","","26-50","Female"], [27,148,"DCH","Ker Street Ph4","Shared Ownership","House",3,"3","","","Very Good","","Registered with Help to Buy SW, purchased via DCH","Other","Yes","","Very Good","","Yes","Very dissatisfied","Christmas decorations and other various items","Very satisfied","Kitchen Diner","Kitchen / Diner","Yes","Drunken people shouting and fighting in the street. A particular neighbour shouting in the street, too.","Yes","","It's energy efficiency.","Lack of storage space.","No","","Yes","","Much cheaper","Better insulation","No","","","",null,"Yes","","Yes","Yes, although this varies due to the disturbances previously described.","Yes","","No","The amount of bins left out. People leave rubbish bags out and seagulls get in and spill contents onto the street.","Good","Good","OK","Good","Very Good","Very Good","Feeling safe","Local area","Appearance of scheme / home","Amount of storage space","Size of home","Sound insulation","Layout of estate","front / back gardens","Layout of home","Facilities in home","Defect / repair service","Other","No","","","","Very Satisfied","Do not like the amount of rubbish left in the street or dog fouling at our front door. Bin men do not lift black bags so seagulls get in bags and spill contents. People leaving rubbish bags and other items in top half of the street, which bin men do not lift. This is not beneficial to the street appearance or hygiene. This is supposed to be a new development, which could become a 'Slum' very quickly.","51-65","Male"], [28,149,"DCH","Ker Street Ph4","Shared Ownership","",null,"1","","","Good","","","To become a home owner","Yes","","Good","","Yes","Satisfied","","Very satisfied","Kitchen Diner","Open Plan Style","Yes","Anti-social behaviour by youths and adults after dark","Yes","","It's versatility and proximity to work and town","Anti-social behaviour outside in the Devonport area.","No","","Yes","","Cheaper","Efficient design of property","Yes","Yes","Yes","",1,"Yes","Yes, however as I am in the forces and away for long periods of time, I worry about break-ins whilst away.","Yes","Yes however I do not allow my children to wonder after dark due to anti-social elements.","Yes","","No","Some of the residents leave rubbish outside of bins (fly tipping) and let dogs foul without clearing it up.","Very Good","Very Good","Very Good","Very Good","Very Good","Very Good","Feeling safe","Local area","Sound insulation","Size of home","Amount of storage space","Appearance of scheme / home","Layout of estate","front / back gardens","Layout of home","Facilities in home","Defect / repair service","Other","No","","","","Satisfied","","26-50","Male"], [29,153,"DCH","Ker Street Ph4","Rented","House",3,"4","Very Good","","","","Mellisa Munt was very helpful but I was not treated as well as I would have hoped at the Council Office.","Other","Yes","","Good","Could be more consistent with phone calls made to them in terms of communication.","Yes","Very satisfied","Lots of storage indeed!","Very satisfied","Separate Kitchen","Seperate Kitchen","Yes","The neighbourhood can be very noisy - particularly in the early hours of the morning.","Yes","","Everything: The design, the space, the enclosed garden and the garage.","The moss growing on the outside walls.","Yes","Housing benefit","Yes","I am a single mum, a student and I work part time and the rent is not bad at all!","Much cheaper","The solar panels are helpful!","Yes","Yes","No","I have a garage but other people are inconsiderate when visiting - I often cannot access my garage.",1,"Yes","","No","It can be loud and violent at times :(","Yes","","No","Something needs to be done about the parking situation.","Good","Very Good","Very Good","Good","OK","OK","","","","","","","","","","","","","No","","","","Very Satisfied","I'm still very excited and happy about my new home even one year on! Although the paint is difficult to maintain. It rubs off when wiped or if anyone or anything rubs against it. Parking is also always an issue for people accessing the road. The often park directly in front of my garage so I can't access it.","26-50","Female"], [30,154,"DCH","Ker Street Ph4","Rented","House",3,"No answer","Good","","","","","Need a larger property","Yes","","Very Good","","Yes","Dissatisfied","The garage is great for storage however storage for every day items in the house is not good.","Satisfied","Separate Kitchen","Kitchen / Diner","No","","Yes","","The en-suite! The double doors out to the garden and the garage.","Not enough space for dining area.","Yes","Housing benefit","Yes","","No difference","","Yes","Yes","No","",1,"Yes","","No","I haven't had any trouble but a lot of the old estate still exists and that makes me feel uneasy.","Yes","Although I have noticed that the paint is very worn on some houses across the road.","Yes","Apart from those tower blocks.","Very Good","Very Good","Very Good","Very Good","Very Good","Very Good","","","","","","","","","","","","","Yes","N/A","","","Satisfied","","26-50","Female"], [31,159,"DCH","Millbay 1A","Rented","Maisonette",2,"No answer","OK","","","","","Need a larger property","Yes","","Very Good","","Yes","Satisfied","","Satisfied","Separate Kitchen","Seperate Kitchen","No","","Yes","","The extra bedroom and the downstairs toilet found to be useful","Could improve the size of radiator in the sitting room (not adequate during winter)","No","","Yes","","No difference","","Yes","Yes","No","",1,"Yes","","Yes","","Yes","","Yes","","Very Good","Good","Very Good","Good","Very Good","Very Good","Feeling safe","Size of home","Amount of storage space","Facilities in home","Layout of home","Sound insulation","Appearance of scheme / home","Defect / repair service","Layout of estate","Local area","front / back gardens","Other","No","","Yes","","Very Satisfied","","26-50","Male"], [32,165,"DCH","Millbay 1A","Shared Ownership","Flat",2,"1","","","OK","","","Previous property unsuitable due to ill health / disability","Yes","","Good","","No","Very satisfied","","Very satisfied","Kitchen Diner","Seperate Kitchen","Yes","The elctronic voice from the lift can be heard throughout my flat and noise from the rear door of flats can be heard below my bedroom.","Yes","","The location and the view. I also like the built in appliances.","The bathroom is cold - (the electric towel rail heater is insufficient and expensive to use). The aluminium window sills outside make a terrible racket when it rains.","Yes","Housing Benefit","Yes","","No difference","","No","Yes","No","No visitor parking at all",null,"Yes","","Yes","","Yes","","Yes","","Very Good","N/A","N/A","N/A","Good","Good","","","","","","","","","","","","","Prefer not to say","","","","Neutral","","26-50","Male"], [33,168,"DCH","Millbay 1A","Rented","Flat",1,"No answer","Very Good","","","","","Downsizing to smaller property","Yes","","Very Good","","Yes","Very satisfied","","Very satisfied","","Open Plan Style","No","","Yes","","","","Yes","Housing benefit","Yes","","Cheaper","","No","Yes","No","",null,"Yes","","Yes","","Yes","","Yes","","Very Good","Very Good","Very Good","Very Good","Very Good","Very Good","","","","","","","","","","","","","No","","Yes","","Very Satisfied","","51-65","Male"], [34,285,"PCH","NP 1b School Site","Rented","House",2,"2","Very Good","","","","","Eviction or repossession","Yes","","Very Good","","Yes","Very satisfied","","Very satisfied","Kitchen Diner","","No","","Yes","","My kitchen","Lounge a bit too small but not really complaining, just being picky.","Yes","Housing benefit","No","","No difference","","No","Yes","Yes","",null,"Yes","","Yes","","Yes","","Yes","","Very Good","Very Good","Very Good","Very Good","Very Good","Very Good","Feeling safe","Sound insulation","Appearance of scheme / home","Local area","Layout of home","Amount of storage space","Size of home","Facilities in home","front / back gardens","Layout of estate","Defect / repair service","Other","No","","","","Very Satisfied","Nothing really. I'm very lucky to have been offered this lovely house with my son. Really enjoy living here. Thank you very much Plymouth Community Homes!","26-50","Female"], [35,286,"PCH","NP 1b School Site","Rented","House",2,"3","Very Good","","","","","Other","Yes","","Very Good","","Yes","Very satisfied","","Very satisfied","Kitchen Diner","Kitchen / Diner","Yes","Main Road (to be expected)","Yes","","The location, good neighbours, the space and the fact that it's a new home.","We wish the lounge was a little larger.","No","","Yes","","No difference","","Yes","Yes","Yes","",1,"Yes","","Yes","","Yes","","No","There's an abandoned white van (Ire N: Plate) Lots of litter and un-swept leaves","Very Good","Very Good","Good","Very Good","Very Good","Very Good","","","","","","","","","","","","","No","","","","Satisfied","","26-50","Female"], [36,20,"PCH","NP 2.1a","Rented","House",2,"2","","Good","","","Decanted","Relocation due to development or regeneration; Downsizing to smaller property","Yes","","OK","","Yes","Very satisfied","","Very satisfied","Kitchen Diner","Seperate Kitchen","No","","Yes","","","","No","","Yes","","Cheaper","","Yes","Yes","No","",1,"Yes","","Yes","","Yes","","Yes","","Very Good","Very Good","Very Good","Very Good","Very Good","Very Good","Facilities in home","Layout of home","Defect / repair service","front / back gardens","Amount of storage space","Feeling safe","Size of home","Sound insulation","Appearance of scheme / home","Layout of estate","Local area","Other","No","","","","Satisfied","","51-65","Female"], [37,22,"PCH","NP 2.1a","Rented","House",2,"1","Good","","","","","Downsizing to smaller property","Yes","","Very Good","","Yes","Satisfied","","Satisfied","Kitchen Diner","Kitchen / Diner","No","","Yes","","The high energy efficiency","","No","","Yes","","Much cheaper","","Yes","Yes","Yes","",1,"Yes","","Yes","The area feels much safer since it's been redeveloped","Yes","","Yes","","Very Good","Very Good","Good","Very Good","Good","Good","Appearance of scheme / home","Feeling safe","Facilities in home","Amount of storage space","Layout of estate","Local area","front / back gardens","Sound insulation","Size of home","Layout of home","Defect / repair service","Other","No","","","","Very Satisfied","","26-50","Male"], [38,30,"PCH","NP 2.1a","Rented","Flat",1,"1","Good","","","","","To move to independent accommodation","Yes","","Good","","Yes","Neither","","Satisfied","","Open Plan Style","No","","Yes","","Being open plan","Nothing","Yes","Housing benefit","Yes","","No difference","","No","Yes","Yes","",null,"Yes","","Yes","","Yes","","Yes","","Very Good","Good","Good","Very Good","Very Good","Very Good","Local area","Facilities in home","Feeling safe","Size of home","Sound insulation","Appearance of scheme / home","Amount of storage space","Layout of estate","Defect / repair service","Layout of home","front / back gardens","Other","No","","","","Satisfied","","26-50","Male"], [39,33,"PCH","NP 2.1a","Rented","Flat",1,"1","Very Good","","","","Mutual Exchange","Asked to leave by family or friends","Yes","","OK","","Yes","","","Very satisfied","","","No","","Yes","","My home is central to bus routes, doctors etc. and is safe and secure.","The damp and the smell downstairs in the entrance","Yes","Housing benefit","Yes","","No difference","","No","","Yes","",null,"Yes","","Yes","","Yes","","Yes","","Very Good","N/A","Very Good","Good","Very Good","Very Good","","","","","","","","","","","","","Prefer not to say","","Yes","","Very Satisfied","The entrance to the block is wet and damp and black with mould and the ceiling is flaking and the floor is slippy.","26-50","Female"], [40,34,"PCH","NP 2.1a","Rented","Flat",2,"No answer","","Good","","","Mutual exchange","Downsizing to smaller property","Yes","","Good","","No","Very satisfied","","Dissatisfied","Separate Kitchen","Seperate Kitchen","Yes","I can often hear my neighbours","Yes","","The fact that I have no stairs.","It's too dark.","Yes","Housing benefit","No","I find the bedroom tax unaffordable","No difference","","Yes","Yes","No","",1,"No","The front has an intercom but the back door is always left open.","Yes","","Yes","","Yes","","Very Good","Very Good","Very Good","Very Good","Very Good","Very Good","Feeling safe","Sound insulation","Size of home","Layout of home","Facilities in home","Appearance of scheme / home","Amount of storage space","Defect / repair service","front / back gardens","Local area","Layout of estate","Other","Yes","","","","Neutral","The problems with leaks is a real issue. Water dripping into communal area is dangerous. Electrical supply is right next to the problem area. Carpets are soaked and the walls and ceiling are black. It's a health hazard. People walking into the building via the back door gives the intercom to be a waste of time - ne security or piece of mind.","26-50","Female"], [41,38,"PCH","NP 2.1a","Rented","House",5,"No answer","","Very Good","","","","Need a larger property","Yes","","Very Good","","Yes","Very satisfied","","Satisfied","Separate Kitchen","Open Plan Style","No","","Yes","","","","Yes","Housing benefit","No","","More expensive","","No","Yes","Yes","",null,"Yes","","Yes","","Yes","","Yes","","Very Good","OK","Very Good","Very Good","Very Good","Very Good","","","","","","","","","","","","","No","","Yes","","Satisfied","","51-65","Male"], [42,44,"PCH","NP 2.1a","Rented","House",2,"3","Good","","","","","Relocation due to development or regeneration","Yes","","OK","","Yes","Dissatisfied","","Neither","Kitchen Diner","Seperate Kitchen","No","","Yes","","It's new.","Would have liked a three bedroom","Yes","Housing benefit","No","Had to give up work to look after partner who has terminal cancer.","Cheaper","Better insulation, solar panels","Yes","","No","",2,"Yes","","Yes","","Yes","","Yes","","Good","Good","Good","Good","Good","Good","","","","","","","","","","","","","Yes","A stair lift that I pay for.","No","Should be free","Neutral","","51-65","Male"], [43,47,"PCH","NP 2.1b","Rented","House",2,"3","OK","","","","","Relocation due to development or regeneration; Downsizing to smaller property","Yes","","Good","","Yes","Satisfied","","Very satisfied","Separate Kitchen","Open Plan Style","Yes","Neighbours across the road and at the back of us are very noisy","Yes","","The kitchen - it is bigger than the one we had.","","No","","Yes","","Much cheaper","Solar panels","Yes","Yes","Yes","",1,"Yes","","Yes","","Yes","","No","","Very Good","Very Good","Good","Good","Good","Good","","","","","","","","","","","","","Yes","","Yes","","Very Satisfied","","51-65","Female"], [44,48,"PCH","NP 2.1b","Rented","House",2,"No answer","Very Good","","","","","Relocation due to development or regeneration","Yes","","Very Good","","Yes","Very satisfied","","Very satisfied","Kitchen Diner","Kitchen / Diner","No","","Yes","","Well insulated so it's very warm. Nice sized kitchen and nice to have a bathroom upstairs and a toilet downstairs.","Nothing.","Yes","Housing benefit","Yes","","Much cheaper","","No","Yes","Yes","",null,"Yes","","Yes","","Yes","","No","On the new build side the pavements are not finished so drains are sticking out which makes it difficult for cars to pull up on my drive","Very Good","Very Good","Very Good","Very Good","Very Good","Very Good","Feeling safe","Layout of home","Facilities in home","Local area","Defect / repair service","Appearance of scheme / home","Size of home","Sound insulation","Amount of storage space","front / back gardens","Layout of estate","Other","No","","","","Very Satisfied","As I'm in the new build my view looks out to the other side of Grassendale which they have done the houses up but I think the estate would look a lot better if they did something to the front gardens as they look a state. Maybe turn them into driveways like the new builds. Also, the road through Grassendale needs re-surfacing as well. Other than that, all okay!","26-50","Female"], [45,53,"PCH","NP 2.1b","Shared Ownership","House",3,"4","","","Very Good","","","","No","I feel that the descriptions online are inadequate. I would have liked room dimensions and a full photographic layout as provided by estate agents along with full details.","Good","The person who arranged it for us (Hannah) was exceptional. Service received from others since has been fine.","","Neither","Larger items, Christmas tree / decorations, books etc.","Neither","Separate Kitchen","Open Plan Style","","There is a lot of noise from generators somewhere that has a throbbing noise. When these are not on however, it is very quiet.","Yes","","That it's new. That it's warm. That it's partially mine and will be all mine at some point in the future","The internal decorative finish and the cheap finish in the kitchen.","No","","Yes","","No difference","","Yes","No","No","I would prefer another parking space and for visitor parking to be sign posted as people aren't sure which spaces are for visitors.",2,"","Yes and no - It's North Prospect! It still has a few troublesome residents but I do feel safe 99% of the time.","","It's North Prospect! and there are quite a few of the old problems that are still with us. But it is generally lovely, same everywhere.","Yes","Except for the external light at the front.","Yes","As it ages, I hope it stays attractive. I've seen no upkeep of the area yet but that doesn't mean it's not happening.","Good","N/A","Good","Very Good","Good","Good","","","","","","","","","","","","","Yes","No adaptions","","I am happy there is enough space should adaptions be needed in future.","Satisfied","The decorative finish internally is poor and feels hurried and in places totally lacking in care- very slap dash. Little care has been put into the finishing touches which I hope will be put right in the 12 month reporting period. The kitchen appliances are poor and the cooker feels cheap, as does the hob, which to be quite honest, is dangerous. The fan is okay and the light is okay. The light fitting is cheap, the work surface has metal joining bars. Really, really bad and a terrible finish to the surface which spoils the look. I was upset that the market units have carriage lights and far superior kitchens etc. What else is different? It makes me wonder! And it upsets me that I feel like a second class shared owner.","26-50","Female"], [46,61,"PCH","NP 2.1b","Shared Ownership","House",3,"3","","","","Good","PCH","Relocation due to development or regeneration","Yes","","Good","","Yes","Dissatisfied","Clothes, bedding etc.","Satisfied","Kitchen Diner","Seperate Kitchen","No","","No","","Everything","Small garden","No","","Yes","","Much cheaper","Solar panels","Yes","Yes","No","",2,"Yes","","Yes","","Yes","Apart from the green algae growing on paintwork outside on ALL houses","Yes","","Good","Good","Good","Good","Good","Good","Feeling safe","Defect / repair service","Sound insulation","Size of home","Amount of storage space","Facilities in home","Layout of home","Appearance of scheme / home","front / back gardens","Layout of estate","Local area","Other","No","","","","Satisfied","","51-65","Female"], [47,10,"Spectrum","Pleasure Hill","Rented","House",4,"5","Good","","","","","Previous property unsuitable due to ill health / disability","Yes","","Very Good","We required a very specific property and only one of the available homes met our needs. The landlord was great in ensuring that we were allocated the property that we needed.","Yes","Satisfied","There is a shortage available however due to a lot of specialist equipment that our disabled children require, we have struggled a bit.","Very satisfied","Kitchen Diner","Kitchen / Diner","Yes","Although this is completely out of our control - We live near a busy road and the noise from traffic can be quite loud.","Yes","","Our home is absolutely beautiful. We love it all but I think if we had to choose just one aspect, then it would be our garden.","The house is designed for large families however the kitchen / diner is too small for families of 4+","Yes","Housing benefit","No","I appreciate that the home is considerably less than the market rent for the property however I think a family would struggle to afford to pay £800+ PCM.","Much cheaper","This house is like a sauna, we've had the heating on only a handful of times since moving in.","Yes","Yes","No","The street that our home is in has inadequate numbers of spaces for the entire neighbourhood.",2,"Yes","","Yes","Yes, although some local residents have fallen out. The original residents strongly opposed the planning for our homes and one is particularly resentful.","Yes","It's just beautiful. Everyone is overwhelmed when they visit.","Yes","","Very Good","OK","Good","Good","Good","Good","Size of home","Appearance of scheme / home","front / back gardens","Layout of home","Amount of storage space","Feeling safe","Sound insulation","Local area","Layout of estate","Facilities in home","Defect / repair service","Other","Yes","We are just awaiting building work to start on a wet room and external lift plus ceiling hoists","Yes","They will meet needs once completed however we have been disappointed that the process has taken almost a year.","Very Satisfied","The move has been life changing for us and I can't imagine that we'll ever need to move. The complex needs of our children will be met here. This is a huge relief after a 5 years search for an accessible home. I still think that Plymouth City Council need to consider whether they are building an adequate number of accessible homes as I know of many family who are struggling in homes which are completely unsuitable for their needs. We consider ourselves incredibly lucky.","26-50","Female"], [48,226,"Westward","PLUSS Site","Rented","House",2,"No answer","","Very Good","","","","","Yes","","Good","","Yes","Satisfied","","Satisfied","","","Yes","Neighbours next door argue a lot.","Yes","","The location, the new environment and the layout of the house.","Nothing","Yes","Housing benefit","Yes","","Cheaper","Cheaper due to solar panels","Yes","Yes","No","",1,"Yes","","Yes","","Yes","","Yes","","OK","Good","OK","OK","Good","Very Good","Feeling safe","Local area","front / back gardens","Layout of estate","Facilities in home","Layout of home","Appearance of scheme / home","Size of home","Amount of storage space","Defect / repair service","Sound insulation","Other","No","","Yes","","Satisfied","","26-50","Female"], [49,230,"Westward","PLUSS Site","Rented","Flat",2,"1","Good","","","","","Relocation due to development or regeneration","Yes","","OK","","Yes","Satisfied","","Satisfied","","","No","","Yes","","It's new and spacious!","Nothing","Yes","Housing benefit","Yes","","No difference","Unsure as yet.","No","Yes","","",null,"Yes","","Yes","","Yes","","Yes","","Very Good","N/A","N/A","N/A","Very Good","Very Good","","","","","","","","","","","","","No","","","","Satisfied","","66-75",""], [50,232,"Westward","PLUSS Site","Rented","Flat",2,"No answer","Very Good","","","","","Need a larger property","Yes","","Good","","Yes","Satisfied","","Very satisfied","Kitchen Diner","Open Plan Style","No","","No","Gates will not lock / unlock.","The layout / amount of space.","The vent is very flimsy and so lets in lots of cold air, even when closed and the noise from the wind is unbearable!","Yes","Housing benefit","Yes","","No difference","","Yes","Yes","Yes","It would solve arguments / confusing if parking was numbered,",1,"Yes","","Yes","","Yes","","Yes","","Very Good","Very Good","Very Good","Very Good","Very Good","Very Good","Size of home","Feeling safe","Local area","Layout of home","front / back gardens","Amount of storage space","Facilities in home","Sound insulation","Defect / repair service","Appearance of scheme / home","Layout of estate","Other","No","","Yes","","Very Satisfied","","26-50","Female"], [51,235,"Westward","PLUSS Site","Rented","House",3,"No answer","Good","","","","","Need a larger property","No","No because we were not informed of the council tax banding and were shocked when we saw how much it was.","OK","","Yes","Neither","","Satisfied","Separate Kitchen","Seperate Kitchen","No","","Yes","","The size and the area we now live in","How much we pay in rent.","Yes","Housing benefit","No","","Cheaper","","Yes","No","Yes","Resisents park in visitors spaces instead of their own which then makes it difficult for others",2,"Yes","","Yes","","Yes","","Yes","","OK","Good","Good","Good","Good","Very Good","","","","","","","","","","","","","No","","","","Satisfied","","51-65","Male"], [52,111,"Spectrum","Plym View","Rented","House",2,"No answer","Very Good","","","","","Downsizing to smaller property","Yes","","Very Good","","Yes","Neither","Could do with another cupboard in the kitchen","","Separate Kitchen","Seperate Kitchen","No","","Yes","","It's new, it's quieter and there's no passing traffic.","","Yes","Housing benefit","Yes","","Much cheaper","Solar panels and a smart meter so I can see what I use daily.","No","Yes","Yes","",null,"Yes","","Yes","","Yes","","Yes","","OK","N/A","OK","OK","OK","Good","Feeling safe","front / back gardens","Layout of home","Facilities in home","Size of home","Sound insulation","Appearance of scheme / home","Layout of estate","Amount of storage space","Local area","Defect / repair service","Other","Prefer not to say","","","","Very Satisfied","It's taken far too long to register the post code. Still doesn't show up on Google or SatNav, still displays as the school.","51-65","Female"], [53,116,"Spectrum","Plym View","Shared Ownership","House",null,"2","","","Very Good","","","To become a home owner","Yes","","Very Good","Spectrum are brilliant and very easy to get hold of.","Yes","Very satisfied","","Very satisfied","Separate Kitchen","Seperate Kitchen","No","","Yes","","The fact that I own half of it and have the opportunity to buy the rest later.","The back to back gardens as there's less privacy.","No","","Yes","","Cheaper","Solar panels","Yes","Yes","Yes","",2,"Yes","","Yes","","Yes","","Yes","","Very Good","Very Good","Good","Very Good","Very Good","Very Good","front / back gardens","Layout of home","Facilities in home","Size of home","Amount of storage space","Sound insulation","Appearance of scheme / home","Layout of estate","Local area","Defect / repair service","Feeling safe","Other","No","","","","Very Satisfied","The shared ownership scheme is brilliant. Were it not for this scheme, I would have never been able to get on the property ladder.","19-25","Female"], [54,122,"Spectrum","Plym View","Shared Ownership","",null,"1","Very Good","","","","","To become a home owner","Yes","","OK","","Yes","Very satisfied","","Very satisfied","Separate Kitchen","Seperate Kitchen","Yes","Next door neighbour","Yes","If they are kept clean and tidy by residents","Everything","Neighbour next door who rent and do not respect the area or people who work. (They don't)","No","","Yes","","No difference","Not yet - Have only been here 5 months","Yes","Yes","Yes","",1,"No","Neighbours and their friends are very intimidating, strangers are constantly arriving and then leaving.","No","As above","Yes","Well, it would if people didn't put their bins at the front of house and leave rubbish outside too.","No","Not when the bins get blown over and rubbish blows everywhere and they don't pick up the rubbish.","Good","Good","Good","OK","Very Good","Very Good","","","","","","","","","","","","","No","","","","Very Satisfied","I have a shared ownership home and one side is brought outright and the other side is rented. I don't think this should happen, as I have to live next door to people who rent and they are horrible. No respect for anyone as they don't need to work. I think it would be better if the estate had areas: Rented together, shared together and full ownership. May get a better class neighbour as I am living in hell at the moment.","26-50","Female"], [55,124,"Spectrum","Plym View","Shared Ownership","House",3,"3","","","","","Spectrum - Shared Ownership","To become a home owner","Yes","","Very Good","","Yes","Satisfied","","Satisfied","Kitchen Diner","Kitchen / Diner","No","","Yes","Although there are too many bins on the estate which are left on paths and walk throughs usually outside our house!","Good size rooms","No front garden and the fact that the front door and kitchen window go straight onto the path outside.","No","","Yes","","No difference","","Yes","Yes","Yes","",1,"Yes","","Yes","","Yes","","No","No street signs, bins left out and get blown around and wall rendering not fixed even after complaint made.","Good","Good","Poor","OK","Good","Good","","","","","","","","","","","","","No","","","","Neutral","Having children, the house is more active and so we have noticed that we need to re-paint soon as there are lots of marks and not easy to wipe as painted in a thin layer of matt paint. Also, carpets are looking worn already. Cost saving for the builders but for us over the next few years.","26-50","Female"], [56,127,"Spectrum","Plym View","Shared Ownership","House",3,"4","","","Very Good","","","Other","Yes","","Very Good","","Yes","Neither","Boxes of memories","Very satisfied","Kitchen Diner","Kitchen / Diner","No","","Yes","","It's quiet and no one bothers us. No customers from the drug dealers knocking.","N/A","No","","Yes","","Cheaper","Because my new house is warmer","Yes","Yes","Yes","",2,"Yes","","Yes","","Yes","","Yes","","Very Good","Very Good","Very Good","Very Good","Very Good","Very Good","","","","","","","","","","","","","Prefer not to say","Having a downstairs toilet","Yes","","Satisfied","","26-50","Female"], [57,131,"Spectrum","Plym View","Shared Ownership","",2,"2","","","Very Good","","","To become a home owner","Yes","","Very Good","","Yes","Very satisfied","","Very satisfied","Separate Kitchen","Seperate Kitchen","No","","Yes","","Good design","It's a little small","No","","Yes","","Cheaper","Not a pre-pay meter","Yes","No","Yes","",2,"Yes","","Yes","","Yes","","Yes","","Very Good","Very Good","Very Good","Very Good","Very Good","Very Good","Feeling safe","Sound insulation","Appearance of scheme / home","Size of home","Layout of home","front / back gardens","Facilities in home","Amount of storage space","Defect / repair service","Layout of estate","Local area","Other","No","","","","Very Satisfied","","19-25","Female"], [58,132,"Spectrum","Plym View","Shared Ownership","House",3,"4","","","Very Good","","","Need a larger property","Yes","","Very Good","Spectrum Housing were very helpful and signposted me to relevant people, I.e Financial advisor","Yes","Very satisfied","","Very satisfied","Separate Kitchen","Kitchen / Diner","No","","Yes","","Having 3 toilets (2 bathrooms) which makes sharing a house much easier when getting ready for school / work. I also love that the bedrooms are very spacious.","It would have been nice to have had a bigger garden.","No","","Yes","","More expensive","Because it's a larger home.","Yes","Yes","Yes","",1,"Yes","","Yes","","Yes","","Yes","","Very Good","Very Good","Good","Very Good","Very Good","Very Good","","","","","","","","","","","","","No","","","","Satisfied","There are a lot of paint cracks that have appeared over the last few months. Although these are only superficial and can be remedied, they will still take time and money to fix. My downstairs toilet radiator doesn't work. I had a workman around to fix it which he managed to do by shutting off all the other radiators in the house. He then switched them all back on - Since then it reverted back to not working. I can live with this, although I'd prefer not to!","26-50","Female"], [59,180,"DCH","Plymstock Quarry","Rented","House",2,"No answer","Very Good","","","","","Other","No","I did not, but it was very short notice due to the situation I was in. They gave me all the info they could at the time.","Very Good","","Yes","Neither","","Satisfied","Kitchen Diner","Kitchen / Diner","No","","Yes","","Everything! The layout of the house, garden, area, the neighbours, the security.","The postcode is still not on Sat Nav and an ambulance couldn't find us. (Not an emergency luckily, but stitches were required)","No","","Yes","","Cheaper","More energy efficient","Yes","Yes","No","Visitors need to park on the main road as there is no visitor parking.",1,"Yes","","Yes","","Yes","","No","Not whilst the rest of the estate is still under construction but the rest of it looks nice","Very Good","Very Good","Poor","Good","Good","Good","Feeling safe","front / back gardens","Facilities in home","Appearance of scheme / home","Local area","Size of home","Defect / repair service","Layout of home","Layout of estate","Amount of storage space","Sound insulation","Other","No","","","","Very Satisfied","","26-50","Female"], [60,184,"DCH","Plymstock Quarry","Shared Ownership","",null,"No answer","","","Good","","","To become a home owner","Yes","","Good","","Yes","Satisfied","","Very satisfied","Kitchen Diner","Kitchen / Diner","No","","Yes","","Very spacious sized rooms","Outside noise from builders","No","","Yes","","No difference","","Yes","Yes","No","Only one space per house with no drive way so parking can be a problem with so many cars on the estate.",1,"Yes","","Yes","","No","Would prefer different coloured outside walls","Yes","","Very Good","N/A","OK","Good","Good","Very Good","Size of home","Layout of home","Local area","Sound insulation","Amount of storage space","Facilities in home","Feeling safe","front / back gardens","Defect / repair service","Appearance of scheme / home","Layout of estate","Other","No","","","","Satisfied","","26-50","Male"], [61,195,"Sanctuary","River View","Rented","Flat",2,"3","OK","","","","","Eviction or repossession; Previous property unsuitable due to ill health / disability","No","","OK","","No","Satisfied","","Dissatisfied","","Seperate Kitchen","No","","Yes","","","I don't like open plan kitchen. No windows in the bathroom - lack of ventilation. No clothes line outside to dry clothes. Dump in main bedroom from the first time we moved to a new build property.","Yes","Housing benefit","Yes","","Cheaper","It's a new build home with a smart meter and an energy saving system.","Yes","No","","",1,"Yes","","Yes","Sometimes","No","","No","","OK","Good","Good","Good","OK","Good","Feeling safe","Local area","Layout of home","front / back gardens","Facilities in home","Defect / repair service","Size of home","Layout of estate","Amount of storage space","Sound insulation","Appearance of scheme / home","Other","Yes","","","","Neutral","","26-50","Male"], [62,197,"Sanctuary","River View","Rented","Flat",2,"3","Good","","","","","Asked to leave by family or friends","Yes","","Good","","Yes","Satisfied","","Satisfied","Kitchen Diner","Seperate Kitchen","No","","No","","The modern style","No garden, no washing lines or balcony.","Yes","Housing benefit","Yes","","No difference","","Yes","No","No","",1,"Yes","","Yes","","Yes","","Yes","","Very Good","Very Good","Very Good","Very Good","Very Good","Very Good","Feeling safe","Size of home","Appearance of scheme / home","Amount of storage space","front / back gardens","Local area","Sound insulation","Facilities in home","Layout of home","Layout of estate","Defect / repair service","Other","Yes","N/A","","","Satisfied","","26-50","Female"], [63,210,"Sanctuary","River View","Rented","Flat",2,"2","OK","","","","","Previous property unsuitable due to ill health / disability","Yes","","Good","","Yes","Satisfied","","Very satisfied","Separate Kitchen","Seperate Kitchen","No","","Yes","","The size of my living room! It is very spacious.","The bath is tiny!","Yes","Housing benefit","Yes","","Cheaper","Because of energy saving devices","No","Yes","Yes","",null,"Yes","","Yes","","Yes","","No","The new builds look nice but not the old houses.","Very Good","Very Good","Very Good","Very Good","OK","Very Good","","","","","","","","","","","","","Yes","","","","Very Satisfied","The hinges on the kitchen cupboards are very poor and keep coming off.","26-50","Female"], [64,211,"Sanctuary","River View","Rented","Flat",2,"3","Very Good","","","","","Need a larger property","Yes","","Very Good","","Yes","Neither","","Satisfied","Kitchen Diner","Seperate Kitchen","Yes","Noise from people on the street / in the neighbourhood","Yes","","It's clean and it's nice and warm.","The neighbourhood","Yes","Housing benefit","Yes","","Much cheaper","Better insulation","Yes","Yes","Yes","",1,"Yes","","Yes","","Yes","","Yes","","Good","Very Good","Very Good","OK","OK","Very Good","Size of home","Layout of home","Defect / repair service","Appearance of scheme / home","Facilities in home","Layout of estate","Feeling safe","Sound insulation","Local area","Amount of storage space","front / back gardens","Other","No","","","","Satisfied","","26-50","Male"], [65,75,"Aster","Squirrel Close","Shared Ownership","House",3,"2","","","Good","","","To become a home owner","Yes","","Poor","Aster Homes - Many issues taking longer than necessary to resolve","Yes","Very satisfied","","Very satisfied","Kitchen Diner","Open Plan Style","No","","Yes","","The size, the layout and the location","Nothing","No","","Yes","","More expensive","","Yes","No","No","There was plenty of space until Aster Homes insisted on drawing lines onto the parking area which has minimised space!",2,"Yes","","Yes","","Yes","","Yes","Apart from the new unnecessary parking lines!","Very Good","Very Good","OK","Very Good","Very Good","Very Good","Size of home","Feeling safe","front / back gardens","Layout of home","Amount of storage space","Appearance of scheme / home","Facilities in home","Defect / repair service","Sound insulation","Local area","Layout of estate","Other","No","","","","Very Satisfied","Lovely home - Myself and partner are very thankful of Help to Buy Scheme - It enabled us to get onto the property ladder at an affordable price, further enabling us to start a family. We will love here for a very large part of our lives.","19-25","Female"], [66,76,"Aster","Squirrel Close","Shared Ownership","House",2,"3","","","Good","","","","Yes","","Poor","Faults within the home have been reported but dealt with poorly. For example, had to wait for 11 months for a new bath to be fitted.","Yes","Satisfied","","Satisfied","Kitchen Diner","Open Plan Style","No","","Yes","However there is more parking needed here as most houses have multiple cars.","The open-plan style main room. The bedrooms are a good size. I also love having a separate utility room.","The lack of parking, no front garden and the fact the wooden panelling at the front of the house is staining the paintwork.","No","","Yes","","More expensive","This is a bigger home to heat.","Yes","No","No","Most household have multiple cars to it is always difficult to park.",1,"Yes","","Yes","","No","The external wooden panelling has stained the paintwork.","No","Some houses have allowed front gardens to overgrow. Also, one garden has had a stair gate in it for months. Another has had an old toilet sat in the front garden for months.","Good","Good","Very Good","Very Good","Good","Very Good","Facilities in home","Amount of storage space","Size of home","front / back gardens","Defect / repair service","Layout of home","Appearance of scheme / home","Sound insulation","Feeling safe","Local area","Layout of estate","Other","No","","","","Satisfied","Aster deal with complaints and concerns very poorly. Care and effort were not taken when finishing the home so there are many aesthetic faults. These are unnecessary and could have been easily avoided.","26-50","Female"], [67,79,"Aster","Squirrel Close","Shared Ownership","House",3,"1","","","Good","","","Asked to leave by family or friends","Yes","","Good","","No","Dissatisfied","No suitable place to keep wardrobes in the bedrooms.","Satisfied","Kitchen Diner","","No","","Yes","","Location, quiet area","Bedrooms are too small for wardrobes or even a reading table.","No","","No","Too expensive for the size of the bedrooms","Cheaper","","Yes","Yes","No","",1,"Yes","","Yes","","Yes","","Yes","","Good","Good","OK","OK","Good","Very Good","Feeling safe","Size of home","Local area","Amount of storage space","Layout of estate","front / back gardens","Appearance of scheme / home","Facilities in home","Layout of home","Sound insulation","Defect / repair service","Other","No","","","","Satisfied","","26-50","Male"], [68,80,"Aster","Squirrel Close","Shared Ownership","House",3,"4","","","Good","","","To become a home owner","Yes","","OK","","Yes","Dissatisfied","Hoover, suitcases, Christmas decorations etc. as we're not allowed to use the loft.","Very satisfied","Separate Kitchen","Seperate Kitchen","No","","Yes","","We love it, mainly because it's brand new and it's ours.","Would have preferred more storage like an under stairs cupboard and more kitchen units.","No","","Yes","","Cheaper","We've downsized.","Yes","No","No","We own a parking space, but as there is no number on it, everyone else parks in it, so we have to park on the road.",1,"Yes","","Yes","","No","Not too sure about the wood on the outside, or the roof style, but inside and the garden is great.","No","The residents at the beginning of the street have loads of rubbish outside their homes and overgrown weeds. They also dump rubbish in our bin shed.","Poor","Good","Poor","Poor","OK","OK","Size of home","Amount of storage space","Layout of home","Facilities in home","Sound insulation","front / back gardens","Feeling safe","Appearance of scheme / home","Defect / repair service","Local area","Layout of estate","Other","No","","","","Satisfied","","26-50","Male"], [69,83,"Aster","Squirrel Close","Rented","House",2,"3","Very Good","","","","","Downsizing to smaller property","Yes","","Good","","Yes","Satisfied","","Satisfied","Kitchen Diner","Kitchen / Diner","No","","Yes","","The lovely big staircase and landing area upstairs. The big kitchen / diner and I love having a garden.","The lounge is a little small.","Yes","Housing benefit","No","As my partner is unemployed at the moment, we need help with rent.","Much cheaper","","Yes","Yes","Yes","Visitors to other residents park in front of our house instead of using the visitor parking",2,"Yes","","Yes","","Yes","","No","Some residents leave rubbish outside the house and the garden is overgrown.","Good","Very Good","Good","Good","Good","Good","Feeling safe","Size of home","front / back gardens","Local area","Appearance of scheme / home","Amount of storage space","Layout of home","Facilities in home","Sound insulation","Layout of estate","Defect / repair service","Other","No","Home for life - wider doorways and lower light switches.","","","Satisfied","In the allocated parking around the back of the house, there isn't a street light or any other means of lighting. When I leave to go to work at 7am it is still pitch black, quite frightening and potentially dangerous . I had problems with my car the other morning and couldn't see what I was doing. If I broke down on a public road at least I would have had street lighting to see but I had no light, parked right outside my own house. Also visitors of other residents park outside our house when they should be parking in visitor spaces. When I want to park outside my own home to drop off shopping, I can't because someone else is parked there. Also people from the school park in our street all day.","26-50","Female"], [70,85,"Aster","Squirrel Close","Rented","House",2,"2","Good","","","","","Downsizing to smaller property","Yes","","Very Good","","Yes","Dissatisfied","Not much storage.","Very satisfied","Kitchen Diner","Open Plan Style","No","","Yes","","It's so lovely","None","Yes","Housing benefit","Yes","","No difference","","Yes","Yes","Yes","",1,"Yes","Very!","Yes","","","Very!","Yes","","Good","Very Good","Poor","OK","OK","Very Poor","","","","","","","","","","","","","Yes","My son and I have wheelchair adaptations","Yes","","Very Satisfied","I think it would be nice to have numbers on the parking spaces as often people take up spaces that do not belong to them. There are only 4 disabled parking spaces and they are always taken. I am a wheelchair user as is my son and we cannot use these disabled spaces are they are always taken.","26-50","Female"], [71,87,"Aster","St Philips Church","Rented","Flat",2,"2","Good","","","","","Asked to leave by family or friends","Yes","","Good","","Yes","Satisfied","","Satisfied","","","No","","Yes","","I like the layout and the rooms are a good size.","I'm not so keen on the layout of the main bedroom.","Yes","Housing benefit","Yes","","Cheaper","","No","Yes","Yes","",null,"Yes","","Yes","","Yes","","","","Good","Good","Very Good","Good","Very Good","Very Good","Facilities in home","Feeling safe","Defect / repair service","Size of home","Amount of storage space","Layout of home","Sound insulation","Appearance of scheme / home","Local area","front / back gardens","Layout of estate","Other","No","","Yes","","Satisfied","I'm really happy with my new home. The rooms are a good size and the layout is really nice.","19-25","Female"], [72,91,"Aster","St Philips Church","Rented","Flat",2,"No answer","Good","","","","","Need a larger property","Yes","","Very Poor","Whenever I reports faults, nothing is ever fixed /sorted and the communication is very poor.","No","Neither","Baby's belongings - I can't put the pram in the store room due to damp and mould and our pram storage door does not lock.","Very satisfied","Separate Kitchen","Open Plan Style","No","","Yes","","The area, the views, the layout. Having a balcony is also really nice.","Had a few faults such as damp that has not been resolved.","Yes","Housing benefit","Yes","","More expensive","Had a baby!","Yes","Yes","Yes","",1,"No","Front access door doesn't always shut - it has to be slammed to shut properly and so is often left open. Another issue that has still not been fixed.","Yes","","Yes","","Yes","","OK","Good","Good","Very Good","Good","Good","Feeling safe","Defect / repair service","Facilities in home","Local area","Appearance of scheme / home","Amount of storage space","Size of home","Sound insulation","front / back gardens","Layout of home","Layout of estate","Other","No","","","","Neutral","It is a lovely house / home however the issues and faults we still have, have caused us not to be able to enjoy it! The extractor fan is not working properly and has mould growing around it. In the communal hallway there is A LOT of mould everywhere, especially at the top of the stairwell and by the post boxes inside the entrance door which is growing rapidly. Not only that but when it rains, at the top of the stairwell there is a vent in the roof and so it rains inside! The steps get wet and it's freezing as I have a newborn baby I am not happy with these issues I have stated not being resolved. I also speak on behalf of everyone in the block as it is dangerous and not environmentally healthy!","19-25","Female"], [73,14,"Spectrum","Vision","Rented","Flat",2,"No answer","OK","","","","","To move to accommodation with support","No","We had not seen the house because of Devon Home Choice's poor policies and did not have the chance to choose a suitable house for ourselves.","OK","","Yes","Neither","","Satisfied","","Open Plan Style","Yes","Our neighbours from flat 8 who throw sticks to us when drunk and flat 1 who blames us for making noise which is not true and swears at my young children (aged 9 and 14)","Yes","","I like that one of the bedrooms has its own bathroom and the white goods in the kitchen.","The quality of the materials used to build this building is very poor - We have mould everywhere as the rain penetrates the walls.","Yes","Housing benefit","Yes","It is affordable in general but at this point we cannot afford it because of our language barrier.","No difference","Unsure yet - Still waiting to find out.","No","Yes","No","",null,"No","","No","","Yes","","Yes","","Good","Very Good","Very Good","Very Good","Very Good","Very Good","Local area","Layout of home","Defect / repair service","Feeling safe","Amount of storage space","Size of home","Facilities in home","Sound insulation","Appearance of scheme / home","Layout of estate","front / back gardens","Other","No","","","","Dissatisfied","The house is built very weakly. The rain penetrates the house and there is mould everywhere. The smell from the toilets in one of the rooms does not disappear no matter how many times we clean it with different products.","26-50","Male"], [74,72,"Aster","Vision E","Shared Ownership","House",3,"4","","","Good","","","Need a larger property","Yes","","OK","","Yes","Satisfied","","Satisfied","Kitchen Diner","Seperate Kitchen","No","","Yes","","","","No","","","","Cheaper","","Yes","Yes","Yes","",2,"Yes","","Yes","","Yes","","Yes","","Good","Very Good","OK","OK","OK","Very Good","Feeling safe","Appearance of scheme / home","Facilities in home","Layout of estate","Local area","Layout of home","front / back gardens","Amount of storage space","Size of home","Sound insulation","Defect / repair service","Other","No","","","","Neutral","The defect cover was rubbish. We listed our problems and they were not addressed - I wouldn't recommend Aster to anyone! We bought the house and since buying it we have called Aster with no help so I wouldn't like to say their service is good, I would say it is disgusting.","26-50","Female"], [75,62,"Sovereign","Vision E","Rented","Flat",1,"1","","Very Good","","","","Relocation due to development or regeneration","Yes","","Very Good","For over 6 months after they were put in, the car parking street lights were not working.","Yes","Satisfied","","Very satisfied","Kitchen Diner","Open Plan Style","No","","Yes","Although the bin shed is quite a long way away.","It's really spacious for one person. It's also light and bright.","Some of the neighbours are a bit troublesome.","Yes","Housing Benefit","Yes","","No difference","","No","Yes","Yes","Taxis and friends other other neighbours park outside.",null,"Yes","","Yes","","Yes","","Yes","Sometimes there is litter outside my home in the garden-type areas and in the car park.","Very Good","Very Good","Good","Very Good","Very Good","Very Good","Feeling safe","Size of home","Amount of storage space","Facilities in home","Defect / repair service","Appearance of scheme / home","front / back gardens","Layout of home","Layout of estate","Local area","Sound insulation","Other","Yes","Grab rail for bath in bathroom.","Yes","","Very Satisfied","The heating/ hot water system was wired up wrong, so that when you turn the hot water on, the heating sometimes comes on. I am used to this now and am happy to live with it. I have found ways around it and do not want it altered now.","51-65",""], [76,64,"Sovereign","Vision E","Rented","Flat",1,"No answer","Good","","","","","Relocation due to development or regeneration","Yes","","OK","It would be easier if they had a local office open more often rather than somewhere 30 miles away.","Yes","Satisfied","","Satisfied","Kitchen Diner","Kitchen / Diner","Yes","The lady that lives next door Number 84 - Always pissed and causing trouble - I can't get through to her","Yes","","Normally it's quiet when number 84 is not home - I get on well with the rest of the tenants.","The trouble maker in number 84.","Yes","Housing benefit","Yes","","Cheaper","","No","Yes","Yes","",null,"Yes","","Yes","","Yes","","Yes","","Very Good","Good","Good","Good","Good","Good","","","","","","","","","","","","","Yes","I have home visits and a carer","Yes","","Satisfied","Some people need to get their facts right before they start pointing fingers at people. I keep myself to myself so keep out of my face and I will keep out of yours. I'm 54 years old. Let me live the rest of my life in peace.","51-65","Male"], [77,66,"Sovereign","Vision E","Rented","Flat",1,"No answer","","Very Good","","","Emergency Transfer","","Yes","","OK","","","Very satisfied","","Very satisfied","","Open Plan Style","","","","","It's nice and big, and new!","It's damp and the communal areas are bad.","Yes","Housing benefit","Yes","","No difference","","No","Yes","Yes","",null,"No","","No","It's a rough area","No","not really","No","","Good","Good","Good","Good","Good","Good","","","","","","","","","","","","","Yes","","","","Neutral","Very disappointed that this is a new build and the communal areas have been vandalised already.","26-50","Female"], [78,325,"Affinity Sutton","Waterloo Court","Rented","House",2,"No answer","Very Good","","","","","Need a larger property","Yes","","Very Good","","Yes","Satisfied","","Very satisfied","Separate Kitchen","","No","","Yes","","Nice and new! It's very suitable.","Nothing. Everything is fine.","Yes","Housing benefit","Yes","","No difference","","No","","","",null,"Yes","","Yes","","Yes","","Yes","","Good","Very Good","Very Good","OK","Good","Good","Appearance of scheme / home","Feeling safe","Local area","Layout of estate","Amount of storage space","front / back gardens","Size of home","Facilities in home","Layout of home","Defect / repair service","Sound insulation","Other","No","","","","Very Satisfied","","26-50","Male"], [79,326,"Affinity Sutton","Waterloo Court","Rented","House",2,"3","Very Good","","","","","Previous property unsuitable due to ill health / disability","Yes","","OK","I've only rang them once and after telling me they'd ring me back they have not returned my call.","Yes","Satisfied","","Very satisfied","Kitchen Diner","Seperate Kitchen","No","","Yes","","The garden and that it's ground level (for shopping)","Not as warm as I was hoping","Yes","Housing benifit","Yes","","More expensive","Poor insulation (gaps under doors), although my water bills are cheaper","Yes","Yes","Yes","",2,"Yes","","Yes","","Yes","","Yes","","Very Good","Very Good","Very Good","Very Good","Very Good","Very Good","Sound insulation","Facilities in home","front / back gardens","Layout of home","Feeling safe","Appearance of scheme / home","Local area","Amount of storage space","Layout of estate","Defect / repair service","Size of home","Other","Yes","N/A","","","Satisfied","","51-65","Female"], [80,327,"Affinity Sutton","Waterloo Court","Rented","House",2,"4","Very Good","","","","","Eviction or repossession","Yes","","Very Good","","Yes","","","Very satisfied","Kitchen Diner","Kitchen / Diner","No","","Yes","","Large garden and big hallways","Not having enough parking passes for visitors","No","","Yes","","Much cheaper","","Yes","Yes","Yes","",2,"Yes","","Yes","","Yes","","Yes","","Very Good","Very Good","Good","Good","Good","Good","Feeling safe","Layout of estate","front / back gardens","Layout of home","Defect / repair service","Facilities in home","Appearance of scheme / home","Local area","Amount of storage space","Size of home","Sound insulation","Other","No","","","","Very Satisfied","","19-25","Female"], [81,328,"Affinity Sutton","Waterloo Court","Rented","House",2,"No answer","Very Good","","","","","Asked to leave by family or friends","Yes","","Very Good","","Yes","Very satisfied","","Very satisfied","","","No","","Yes","","The house is very well designed and spacious","Children play ball games in the parking area hitting cars and windows of house (although this is not a problem with my home as such)","No","","Yes","","No difference","","Yes","Yes","Yes","",2,"Yes","","Yes","","Yes","","Yes","","Very Good","Very Good","Very Good","Very Good","Very Good","Very Good","Feeling safe","Size of home","Layout of home","Appearance of scheme / home","Layout of estate","front / back gardens","Local area","Amount of storage space","Facilities in home","Defect / repair service","Sound insulation","Other","No","","","","Very Satisfied","","19-25","Female"], [82,330,"Affinity Sutton","Waterloo Court","Rented","House",3,"No answer","Good","","","","","Previous property unsuitable due to ill health / disability","Yes","","Good","","Yes","Satisfied","","Satisfied","","","No","","Yes","","All rooms are of a nice size","The stairs but this cannot be avoided. Maybe could have made 3 bed on two levels?","Yes","Housing benefit.","Yes","","More expensive","Because it's a bigger place.","No","Yes","Yes","",null,"Yes","","Yes","","Yes","","Yes","","Very Good","Very Good","Very Good","Very Good","Very Good","Very Good","","","","","","","","","","","","","Yes","I've had some handles put on the walls in the bathroom to help me get in and out better.","","I would like a shower room.","Satisfied","","51-65","Female"], [83,333,"Affinity Sutton","Waterloo Court","Rented","House",3,"No answer","Good","","","","","Need a larger property","Yes","","Good","","Yes","Satisfied","","Satisfied","Kitchen Diner","","No","","Yes","","","","Yes","Housing Benefit","Yes","","More expensive","","Yes","Yes","Yes","",1,"Yes","","Yes","","Yes","","Yes","","Good","Good","Good","Good","Good","Good","","","","","","","","","","","","","No","","","","Satisfied","","26-50","Male"], [84,334,"Affinity Sutton","Waterloo Court","Rented","Flat",1,"1","Very Good","","","","I was put through a DRAG pannel successfully :-)","To move to independent accommodation","Yes","","Very Good","","No","Dissatisfied","Things like the hoover, mop and bucket. Most of the flat is beautiful but the TV point is in a ridiculous place, beside glass doors which you would have to put the TV in front of...","Satisfied","","Open Plan Style","No","","Yes","","It looks really nice, it's warm the rooms are good sizes and the view is beautiful out on to the fields of Stonehouse creek. It also feels safe and secure.","The location of the TV point and the lack of available storage space.","Yes","Housing benefit.","Yes","","No difference","","No","Yes","Yes","",null,"Yes","","Yes","","Yes","","Yes","Although there is one house here who's garden is strewn with rubbish. The rest looks lovely.","Very Good","N/A","Very Good","Very Good","Very Good","Very Good","","","","","","","","","","","","","Yes","","","","Very Satisfied","This is the first time in a long time a living space has felt like a home for me. I love my flat and I feel safe and happy when I'm here.","26-50",""], [85,337,"Affinity Sutton","Waterloo Court","Rented","Flat",2,"3","Good","","","","","Asked to leave by family or friends","Yes","","Good","","Yes","Satisfied","","Satisfied","Kitchen Diner","Kitchen / Diner","Yes","Very loud music and TV from neighbours","Yes","","","","Yes","Housing Benefit","Yes","","More expensive","","No","Yes","Yes","",1,"Yes","","Yes","","Yes","","Yes","","Good","Good","OK","OK","OK","Good","","","","","","","","","","","","","No","","","","Satisfied","","26-50","Male"], [86,340,"Affinity Sutton","Waterloo Court","Rented","",2,"No answer","Good","","","","","Downsizing to smaller property","Yes","","Very Good","","Yes","Very satisfied","","Very satisfied","","Open Plan Style","No","","Yes","","Everything. I'm very happy!","Nothing.","Yes","Housing Benefit","Yes","","No difference","","No","Yes","Yes","",null,"Yes","","Yes","","Yes","","Yes","","Good","Good","Good","Good","Good","Good","Local area","front / back gardens","Layout of home","Layout of estate","Facilities in home","Appearance of scheme / home","Feeling safe","Amount of storage space","Sound insulation","Size of home","Defect / repair service","Other","No","","","","Very Satisfied","","26-50","Female"] ]}